Consumer Commitments

It is the middle of July, beautiful, sunny and warm.  Being the outdoor thrill seeker that you are, you finally bought the new Tunnel-tent you have been eying for months and are anxious to test it out. On Friday evening, you put your bike on the roof rack, your tent and backpack in the car and head to your favourite camping spot in Cannes, France.

Coming back to you campsite after a long morning bike ride along the seashore, you discover that 2 of the suspension strings on your tent have broken.  Has this ever happened to you?

Our international network allows you to take your tent to any INTERSPORT store and have it fixed or replaced. When you buy at INTERSPORT, boarders become a thing of the past.  We offer you support at any store, in any country, no matter where you made the purchase.

It is that time of the year again, beach season!  On Tuesday, after work you and some girlfriends go to the mall to buy new beach attire.  You want to get the works: bathing suits, flip flops, glasses, skirts and more.  As the stores are about to close, in haste, you grab a pink skirt and add it to your pile of new summer clothes on your way to the register.

A couple of days later you try on the skirt with your army green bathing suit and realise the skirt does not work at all. Surely, this has happened to you.

As the skirt is not worn and you still have your proof of purchase, INTERSPORT accepts returns on any product.  Take the skirt back to your local store and we will give you your money back or exchange without question.

Your skis are so old school that even Warren Miller would be proud.  Your family has decided to have this year’s reunion at Chamonix Ski resort.  You just know that if you show up with the skis that you have now, your children will bug you relentlessly.

But you do not know anything about the new “hip” skis or how ski technology has improved.  Not to mention, you feel insecure about going to a sport shop and asking a sales person to help you.  What if they do not know any more than you do?  Have you ever felt like your are in a lose/lose situation when it came to finding the right gear?

Come to INTERSPORT – let us hook you up.  Our expert staff can help you get what you are looking for while being sensitive to your individual needs.  No one will be able to call you anything but cool when you rock up with your new FISCHER carving skis.

Go on, show those youngans who is still king of the slopes.

Your big sister’s daughter is having her 10th birthday party.  You are her only aunt and you really want to get her the most fabulous present.  But there is one catch, she is exactly like your father, an athlete.  You, on the other hand, know next to nothing about sports.  Your knowledge of sports consists of David Beckham and Posh Spice’s dramatic lifestyle.  You know that you cannot buy this little tomboy a Barbie or a dress because she would rather die before she touched either.  No one wants to be the giver of a bad birthday present but it has been known to happen.

This is where INTERSPORT is your lifeline.  We can show you a unique selection and the latest innovations in today’s sports equipment.  We will help you outfit the next Maria Sharapova with the newest Wilson racket and hottest adidas polo’s.